Chanel Sales Assistant (Alternance)
- Location
- Employment
- Internship
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French maison renowned for its haute couture, ready-to-wear, accessories, beauty and fragrance lines. As an employer, the brand emphasizes artisanal excellence, discreet luxury and a client-centric retail philosophy, offering development opportunities within an iconic global network of boutiques.
Chanel — Alternance Sales Assistant in Cannes. Apprenticeship (work‑study) boutique role starting Sept 2025; client-facing luxury retail position.
Role & Responsibilities
- Deliver exemplary client reception and personalised service aligned with Chanel’s brand rituals and luxury standards.
- Support the boutique sales team in clienteling activities: appointment management, follow-ups, and maintenance of client records.
- Process sales transactions accurately at point of sale and assist with returns/exchanges according to company procedures.
- Contribute to visual merchandising and upkeep of displays to ensure window and in-store presentation meet brand guidelines.
- Assist with stock management: receiving deliveries, inventory control, replenishment and housekeeping of the sales floor and stockroom.
- Participate in boutique events, product launches and training sessions; act as an ambassador of Chanel’s product knowledge across categories.
- Ensure compliance with loss-prevention, cash handling and operational policies; escalate issues appropriately.
Qualifications
- Enrolled in a recognised alternance (work‑study) programme commencing September 2025 (BTS, Bachelor or equivalent in business, retail, luxury management or fashion).
- Strong interpersonal skills with a natural aptitude for client service and relationship building.
- Professional presentation, discretion and adherence to luxury service standards.
- Availability to work a retail schedule including weekends, evenings and peak seasonal periods.
- Legal right to work in France for the duration of the alternance contract.
Skills
Experience
Entry-level position: candidates with prior retail experience or an internship in luxury goods are preferred but not required. Demonstrated customer-facing experience will be advantageous.
Education
Currently enrolled in an alternance (work‑study) programme—BTS, Bachelor or equivalent in business, retail, luxury management, merchandising or fashion.
Workplace
The successful candidate will be located in Cannes, Provence-Alpes-Côte d'Azur, France.
Culture
Chanel cultivates a culture of craftsmanship, refinement and uncompromising attention to detail. The retail environment prioritises personalised client service, ongoing professional training and immersion in the maison’s heritage and product expertise.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor Apprentice», «Retail Sales Apprentice», «Boutique Sales Assistant (Work‑Study)», «Luxury Sales Assistant (Alternance)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.