Chanel Sales and Service Administrator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 29, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Sales and Service Administrator role at Harrods in London—process sales, support clients, and manage administrative operations in luxury retail.
Role & Responsibilities
- Process sales transactions and maintain accurate records in the point-of-sale system
- Provide administrative support to the sales team and management
- Respond to client inquiries and resolve service issues promptly
- Coordinate inventory management and stock documentation
- Schedule appointments and manage client communications
- Ensure compliance with Chanel brand standards and operational procedures
Qualifications
- Proficiency in point-of-sale and administrative software systems
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Ability to work effectively in a fast-paced retail environment
- Professional appearance and demeanor aligned with luxury brand standards
Skills
Experience
Previous experience in a luxury retail or high-end customer service environment is preferred. Administrative or sales support experience in a structured, detail-oriented setting is essential.
Education
Secondary education or equivalent; additional qualifications in business administration or customer service are advantageous.
Workplace
This position is based in London, England, UK.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Administrator», «Client Services Administrator», «Customer Service Coordinator», «Retail Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.