Chanel Sales and Operations Support Intern

Employment
Internship
Seniority
Intern
Posted
May 1, 2026

About Chanel

Chanel is an independent, globally recognised maison of haute couture, ready-to-wear, leather goods and accessories, and a leader in luxury fragrance and beauty. Renowned for its craftsmanship, timeless design and rigorous quality standards, the brand sustains an exacting retail network and a client-centric commercial organisation across major markets.

Chanel Amsterdam internship: Sales and Operations Support Intern role combining boutique floor support, customer service, and operational tasks.

Role & Responsibilities

  • Deliver and support excellence in customer experience across the sales floor
  • Assist fashion advisors in providing tailored service to local and international clients
  • Participate in Message Mode training sessions prior to new collection launches
  • Manage back-office supplies including packaging, beverages, stationery, and uniforms
  • Collaborate with the Visual Merchandiser to maintain optimal boutique display standards
  • Process follow-up requests for after-sales services and customer inquiries
  • Support stock management operations including goods reception, expedition, and inventory counts
  • Implement stock optimization initiatives in coordination with the stock manager
  • Facilitate inter-boutique transfers and maintain inventory accuracy across locations

Qualifications

  • MBO-4 or Bachelor's degree (or equivalent qualification)
  • Fluent in English and/or Dutch
  • Strong communication and interpersonal skills
  • Meticulous attention to detail
  • Availability for 40 hours per week including weekend shifts
  • Eligible to live and work in the Netherlands

Skills

Customer service excellence Retail operations support Inventory management Visual merchandising coordination Stock management Communication and collaboration Administrative support

Education

MBO-4 or Bachelor's degree

Workplace

The successful candidate will be located in Amsterdam, North Holland, Netherlands.

Culture

Chanel cultivates a culture of craftsmanship, discretion and excellence. Employees operate in a highly collaborative, detail-oriented environment that values heritage, product knowledge and impeccable client service, with opportunities to learn from seasoned retail and operational specialists.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Intern», «Boutique Support Intern», «Sales Support Associate», «Store Operations Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Sales and Operations Support Intern

Amsterdam, Netherlands

Continue to the application.