Chanel Sales Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Welcome clients and guide them through the boutique.
• Deliver a warm, bespoke and exceptional experience to every client.
• Recommend a distinctive CHANEL look tailored to each client’s desires, personality and body shape, advising across all product lines.
• Build close client relationships through strong interpersonal and empathetic skills.
• Develop the client database and cultivate loyalty to extend the CHANEL experience beyond the boutique visit.
• Act as an ambassador for CHANEL style.
• Nurture clients’ desire for CHANEL by combining the art of conversation with strong knowledge of the brand, its heritage, modernity and craftsmanship.
• Achieve assigned objectives and contribute proposals for action plans.
• Use stock knowledge to improve commercial performance.
• Understand and apply sales ceremony and procedures, including add-on sales, and relay client feedback to the manager to refine boutique buying.

Qualifications

• Sales professional with a passion for fashion, strong stylistic sensibility and a keen sense of client service.
• Able to adapt to a constantly evolving environment.
• Excellent interpersonal skills and a strong team orientation.
• Strong interest in performance and challenge.
• Skilled in the art of conversation and able to create an emotional experience.
• Proactive, curious and open-minded.
• Intercultural awareness.
• Fluent English required.

Skills

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.