Chanel Sales Advisor
Chanel seeks a Contract Sales Advisor at Galeries Lafayette Haussmann in Paris — client-focused luxury retail role on a fixed-term contract.
Overview
Chanel is an independently owned luxury fashion and beauty house recognized for its haute couture, ready-to-wear, accessories and fragrances. As an employer, Chanel emphasizes craftsmanship, rigorous brand standards and personalised client service; boutiques and departmental shop-in-shops operate with a strong focus on training, presentation and career development within the fashion and beauty sectors.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
- Achieve individual and store sales targets and KPIs through consultative selling, upselling and cross-selling of garments, accessories and beauty products.
- Maintain boutique presentation and visual merchandising to Chanel brand standards within the Galeries Lafayette Haussmann environment.
- Process sales transactions accurately using the POS system, handle cash and complete daily reconciliation tasks.
- Manage stock: receive deliveries, perform inventory counts, prepare reservations and ensure correct storage and rotation of merchandise.
- Provide after-sales support including alterations coordination, repairs follow-up and handling client inquiries or complaints in line with brand policy.
- Participate in product and service training, team briefings and seasonal merchandising resets; adhere strictly to loss-prevention and compliance procedures.
Qualifications
- Previous experience in luxury retail or premium department store sales; 1+ year preferred.
- Polished personal presentation and excellent interpersonal skills aligned with luxury brand standards.
- Strong commercial acumen with proven ability to meet or exceed sales targets.
- Numerical accuracy and experience with POS transactions and basic till reconciliation.
- Availability to work retail hours including evenings, weekends and peak seasonal periods.
- Right to work in France.
- Fluency in French is required; professional English is desirable.
Skills
Experience
Experience in premium or luxury retail environments is preferred, with at least one year of direct sales or client-facing work; prior experience within a department store setting (shop-in-shop) is advantageous.
Education
High school diploma or equivalent; vocational qualifications in retail, hospitality or luxury goods are a plus.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.323 open positions in Paris on Cerulean, with 64 added recently. Within Île-de-France, Cerulean currently features 3.740 open roles, including 97 recent additions. Across France, Cerulean lists 4.294 open roles — 122 of them newly added.
Culture
Chanel boutiques uphold meticulous attention to detail, refined client service and a culture of continuous skill development. Teams operate with a high degree of professionalism and discretion, with a shared commitment to preserving the heritage and standards of a globally recognised luxury house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.