Chanel Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $60,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 3, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Sales Advisor position in Montreal at Holt Renfrew. Full-time role offering CAD 60,000 base salary plus commissions and bonuses.
Role & Responsibilities
- Optimize customer experience through authentic, flexible, and personalized service aligned with Chanel's customer service values
- Acquire and maintain comprehensive product knowledge and sales competencies to maximize sales opportunities and exceed performance targets
- Monitor personal, boutique, and company sales performance objectives, actively working toward established commercial goals
- Execute daily back-office operations including managing alterations, holds, and inventory oversight as required
- Establish and sustain current merchandising guidelines and standards throughout the boutique
- Maintain the highest standards of sales and after-sales service, demonstrating positive attitude, customer flexibility, precise data management, and timely follow-up
- Embody the brand's ambassador image through impeccable professional presentation, demeanor, and etiquette
Qualifications
- Experience in luxury retail sales, preferably in a similar role or customer service setting
- Proven ability to drive and exceed personal and boutique sales goals
- Excellent communication skills with ability to manage multiple tasks simultaneously
- Strong organizational capacity and rigorous follow-up discipline (essential)
- Professional presentation and comportment
Skills
Experience
Experience in luxury retail sales or customer service, preferably within a comparable high-end retail environment. Demonstrated ability to thrive in fast-paced settings and deliver exceptional client interactions.
Education
No specific formal education requirement mentioned; however, strong communication and professional demeanor are essential.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position is CAD 60,000 per annum.
Benefits
Competitive base salary of CAD 60,000 per annum, plus commissions and bonuses. Opportunity to work with a positive, creative, and passionate brand within a collaborative and inclusive team environment.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Sales Consultant», «Boutique Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.