Chanel Sales Advisor
Chanel in Montreal seeks a Sales Advisor to deliver luxury client experiences, drive sales and uphold brand standards.
Overview
Chanel is a preeminent French luxury fashion house renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. Privately held and guided by a stewardship model, Chanel places particular emphasis on craftsmanship, heritage and discreet innovation. As an employer, the brand is recognised for rigorous standards, artisan expertise and structured retail development programmes.
Role & Responsibilities
- Deliver exemplary, personalised client service and develop long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets while contributing to overall store performance.
- Present and maintain merchandise to Chanel visual standards, executing daily floor sets and seasonal installations.
- Process transactions, manage returns and operate the point-of-sale (POS) system accurately and securely.
- Manage client records and appointments; coordinate private viewings and in-store events as required.
- Support stock management activities including receiving, replenishment and inventory control.
- Uphold brand standards for housekeeping, product presentation and customer experience at all times.
- Collaborate with store leadership on local marketing initiatives and knowledge-sharing to enhance team capability.
Qualifications
- Proven customer-facing experience, preferably within luxury retail or premium service environments.
- Excellent interpersonal skills with a consultative selling approach and strong clienteling ability.
- High standards of personal presentation and familiarity with luxury brand codes and etiquette.
- Numerical literacy and accuracy in handling cash, payments and POS transactions.
- Ability to work retail hours including evenings, weekends and peak seasonal periods.
- Fluency in French; proficiency in English considered an asset given the Montreal market.
Skills
Experience
Previous experience in retail sales or high-end client service, ideally with exposure to luxury brands; demonstrable track record of achieving sales targets and cultivating repeat clientele.
Education
High school diploma or equivalent; vocational training in retail, fashion or customer service is an advantage.
Workplace
This position is based in Montreal, Quebec, Canada. Cerulean lists 28 open roles in Montreal. The broader Quebec area accounts for 46 active listings on Cerulean. In Canada as a whole, Cerulean currently features 210 open positions, with 5 posted this week.
Culture
Chanel cultivates a culture of craftsmanship, discretion and exacting quality standards. The workplace emphasises mentorship, product expertise and a client-first ethos, offering structured retail career paths within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.