Chanel Sales Advisor
Chanel seeks a Sales Advisor in Marbella to deliver bespoke client service and drive boutique sales for the luxury maison.
Overview
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, leather goods, fragrance, beauty and jewellery. Privately held and internationally influential, the brand combines artisanal savoir‑faire with rigorous retail standards and a curated client experience.
Role & Responsibilities
- Deliver exemplary client service and personalized clienteling to cultivate long‑term relationships and maximize lifetime value.
- Proactively achieve and exceed boutique sales targets through consultative selling, cross‑selling and upselling.
- Maintain impeccable boutique presentation and visual merchandising in accordance with Chanel standards.
- Manage daily boutique operations including point‑of‑sale transactions, stock replenishment, inventory control and loss prevention procedures.
- Develop and maintain product expertise across categories (ready‑to‑wear, leather goods, accessories, fragrance, beauty) to provide authoritative advice.
- Execute CRM activities: follow up with clients, record interactions, and contribute to sales pipeline development.
- Support after‑sales service, repairs coordination and client requests with discretion and professionalism.
- Work collaboratively with boutique colleagues and management to plan events, private appointments and trunk shows.
Qualifications
- Proven ability to consistently deliver high‑quality client service in a luxury retail environment.
- Excellent interpersonal skills, discretion and polished professional presentation.
- Fluency in Spanish and professional proficiency in English (verbal and written).
- Flexibility to work retail hours including evenings, weekends and peak season.
- Strong numeracy and experience handling cash and point‑of‑sale systems.
Skills
Experience
Typically 2+ years of direct experience in luxury or premium retail, preferably within a high‑end fashion house or boutique where clienteling and sales targets were central to the role.
Education
High school diploma or equivalent; vocational training in retail, sales or fashion is desirable.
Workplace
This position is based in Marbella, Andalusia, Spain, within easy reach of Málaga. Cerulean lists 16 open roles in Marbella. The broader Andalusia area accounts for 20 active listings on Cerulean. In Spain as a whole, Cerulean currently features 261 open positions, with 12 posted this week.
Culture
Chanel’s workplace emphasizes craftsmanship, discretion and a relentless commitment to excellence. Boutiques operate with a collegial yet exacting culture where attention to detail, refined client service and continuous product knowledge development are prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.