Chanel Sales Advisor — Luxury Retail
Chanel is hiring a Sales Advisor in Montreal — boutique retail role delivering luxury client experiences and achieving sales targets.
Overview
Chanel is an independent, internationally recognised French luxury Maison renowned for haute couture, ready-to-wear, accessories and beauty. As an employer, the brand emphasises artisanal quality, meticulous client service and a refined retail environment, offering employees intensive product training and a culture focused on discretion, craftsmanship and brand guardianship.
Role & Responsibilities
- Deliver discreet, personalised client service that reinforces Chanel’s luxury positioning and builds long-term client relationships.
- Proactively generate and convert sales through expert product presentation, tailored recommendations and clienteling activities (follow-ups, appointments, and client records).
- Achieve individual and boutique sales targets while contributing to team results and visual merchandising standards.
- Maintain the boutique’s presentation to brand specifications, including window and floor merchandising, housekeeping and stock presentation.
- Operate point-of-sale systems, process transactions accurately and assist with returns, exchanges and after-sales service.
- Support inventory management: receive deliveries, perform stock counts and coordinate with the store manager on replenishment.
- Attend product and service training sessions, briefings and team meetings to sustain product knowledge and service excellence.
- Uphold confidentiality, security procedures and the brand’s codes of conduct at all times.
Qualifications
- Proven retail sales experience, preferably 1–3 years in luxury fashion, beauty or accessories.
- Polished, professional presentation and the ability to represent the Chanel image with discretion.
- Strong interpersonal and communication skills with an aptitude for building long-term client relationships.
- Commercial acumen with the ability to meet sales objectives and manage transactions accurately.
- Flexible availability, including evenings and weekends; ability to work a retail schedule.
- Legal eligibility to work in Canada.
Skills
Experience
1–3 years of frontline retail sales experience, ideally within a luxury or premium fashion/beauty environment, with demonstrable results in client development and sales performance.
Education
High school diploma required; post-secondary studies in fashion, retail, business or a related field considered an asset.
Workplace
This position is based in Montreal, Quebec, Canada. Cerulean lists 28 open roles in Montreal. The broader Quebec area accounts for 46 active listings on Cerulean. In Canada as a whole, Cerulean currently features 210 open positions, with 5 posted this week.
Culture
Chanel’s retail culture is defined by meticulous attention to detail, refined client service and a commitment to craftsmanship. Employees operate within a collaborative, high-expectation environment where continuous learning and discretion are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.