Chanel Sales Administration Specialist

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 20, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Sales Administration Specialist in Rome – administrative and operational support for luxury boutique

Role & Responsibilities

  • Coordinate administrative tasks and documentation for daily boutique operations
  • Support sales team with order processing, transaction management, and customer records
  • Maintain accurate inventory records and facilitate stock management procedures
  • Process customer inquiries and manage appointment scheduling
  • Liaise between the boutique, regional management, and logistics partners
  • Ensure compliance with company policies and operational standards

Qualifications

  • Proven experience in retail or luxury brand administration
  • Strong organizational and multitasking capabilities
  • Proficiency in administrative software and CRM systems
  • Excellent written and verbal communication skills
  • Ability to work collaboratively within a boutique team environment

Skills

Administrative coordination Customer relationship management Inventory management Sales support Data entry and database management Communication and interpersonal skills Attention to detail

Experience

2-3 years of experience in retail administration, luxury brand environments, or comparable customer-facing operational roles

Education

High school diploma or equivalent; additional qualifications in business administration or retail management are advantageous

Workplace

This position is based in Rome, Lazio, Italy.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Administration Associate», «Boutique Administrator», «Sales Support Specialist», «Administration Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Sales Administration Specialist

Rome, Italy

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