Chanel Risk Anticipation and Management Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Define and evolve Maison-wide risk anticipation, preparedness and management frameworks.
• Contribute to resilience procedures, methodologies, standards and reference frameworks.
• Structure governance routines, decision-making pathways, escalation levels, management tools and related indicators.
• Organize exercises, after-action reviews and maturity-building initiatives to establish a shared crisis-management culture.
• Support divisions and business functions in business continuity, crisis preparedness and risk-management initiatives.
• Provide advisory, facilitation and coordination support to the Maison’s entities, sites and activities.
• Develop a clear, accessible, cross-functional service offering that sets out available expertise, support levels and intervention arrangements.
• Promote consistent practices across divisions, support functions, and internal and external partners.
• Progressively structure governance, methods, tools, decision processes, indicators and exercises to advance the resilience function’s maturity.
• Position Security as a strategic partner to the Maison, informing decisions, supporting transformation and strengthening collective resilience.
• Oversee the development of PC ARGOS, which is intended to become CHANEL’s Security Operations Center.
• Develop PC ARGOS as a platform for incident coordination, crisis-cell support and Maison-wide security operations management.
• Support PC ARGOS’s evolution and gradual integration of new sites and activities, and structure its procedures, escalation levels and traceability arrangements.
• Improve the performance of the security framework using quality, responsiveness, reliability and continuity indicators.
• Lead risk intelligence, geopolitical monitoring and analysis of changes in the security environment.
• Produce or oversee analyses, contextual briefings, recommendations and alerts to inform strategic and operational decisions.
• Support Travel Security and international mobility matters with relevant departments, travel teams, Human Resources, specialist providers and local contacts.
• Contribute to the preparation, support and follow-up of sensitive business travel.
• Facilitate a cross-functional network of contacts and internal stakeholders on anticipation, crisis management, business continuity and resilience.
• Functionally oversee arrangements and contributions related to PC ARGOS, geopolitical monitoring, Travel Security and crisis-preparedness initiatives.
• Manage external providers, tools, budgets and resources required to develop risk anticipation and crisis-management capabilities.
• Establish a demanding, clear and accountable framework that fosters cooperation across divisions and collective maturity.

Qualifications

• Proven experience in security, crisis management, resilience or business continuity, ideally in an international, demanding, high-exposure or matrix environment.
• Ability to structure a function undergoing transformation, build new frameworks and establish clear, robust, service-oriented cross-functional governance.
• Experience in risk anticipation, security intelligence, geopolitical monitoring, crisis preparedness, monitoring arrangements or coordination centers.
• Understanding of business continuity, organizational resilience, Travel Security and international mobility.
• Proficiency in formalizing procedures, escalation processes, traceability, lessons learned and performance indicators.
• Influential leadership, cross-functional facilitation skills, a collaborative mindset and the ability to engage diverse stakeholders in a matrix environment.
• Ability to anticipate, exercise judgment, prioritize and make decisions in sensitive, complex or ambiguous situations.
• Political acumen, strategic perspective, rigor, discretion and the ability to inform strategic decisions.
• Very good written and oral communication skills in French and English, with the ability to produce analyses, briefing notes and recommendations for both executive and operational audiences.

Skills

Experience

Proven experience in security, crisis management, resilience or business continuity; no duration stated.

Benefits

Opportunities for career development, growth and varied career paths.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.