- Location
- 18 Zhongshan Road Nanjing Deji Plaza (View map)Nanjing 210097China
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks a Retail Talent Development Manager to design and deliver personalized learning programmes for boutique team members in Nanjing. In this role, the candidate will mentor luxury sales advisors, develop their capabilities to drive customer loyalty and business growth, and serve as the primary developmental resource for boutique consultants. Responsibilities include customizing training solutions, leading onboarding initiatives, and collaborating with store leadership to execute comprehensive talent development strategies.
Role & Responsibilities
- Design and execute personalized learning and training programmes tailored to individual store team members
- Serve as a primary mentor and developmental resource for luxury sales advisors seeking professional guidance
- Collaborate with the Chief Operating Manager to develop and implement comprehensive talent development strategies
- Conduct onboarding training for new boutique employees
- Report regularly to store leadership on team performance and identify emerging development needs
Qualifications
- Minimum 3 years of professional experience in training or talent development roles
- Demonstrated interpersonal and training capabilities
- Passion for talent development and high-level customer service delivery
- Ability to work in a retail environment and adapt to boutique operating hours
Skills
Experience
Minimum 3 years of professional experience in training, talent development, or related learning and development roles within a retail or luxury environment.
Education
No specific educational requirement stated; professional experience in training or talent development is prioritized.
Workplace
The successful candidate will be located in Nanjing, Jiangsu, China.
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Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Training Manager», «Retail Learning & Development Specialist», «Training & Development Coach», «Store Talent Development Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.