Chanel Retail Sales Advisor

Employment
Contract
Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent French luxury house renowned for its haute couture, ready-to-wear, leather goods, accessories and fragrances. The brand is celebrated for exacting standards of craftsmanship, heritage-driven design and a highly curated client experience; as an employer it emphasizes professional development, product expertise and service excellence across its global boutique network.

Chanel seeks a Fashion Sales Advisor (CDD) for its Roissy-en-France boutique at Paris-Charles de Gaulle Airport.

Role & Responsibilities

  • Deliver exceptional, personalized service to an international clientele and convert consultations into sales.
  • Manage point-of-sale transactions including duty-free/tax-free procedures and multi-currency payments with accuracy and discretion.
  • Maintain boutique presentation to Chanel visual and merchandising standards, including window displays and in-store product placement.
  • Conduct stock reception, inventory checks and replenishment to ensure product availability and loss prevention.
  • Build and maintain client dossiers through proactive clienteling and follow-up to cultivate repeat business.
  • Collaborate with the boutique team and store management to achieve sales targets and KPIs in a fast-paced airport environment.
  • Comply with airport security, duty-free regulations and Chanel operational policies at all times.

Qualifications

  • Strong customer-service orientation with polished interpersonal skills and professional presence.
  • Capacity to work effectively with an international, transient customer base and to communicate clearly under pressure.
  • High level of attention to detail and strict adherence to brand standards and loss-prevention procedures.
  • Flexibility to work variable shifts, including weekends and public holidays typical of airport retail operations.

Skills

Clienteling Point-of-sale transaction management Visual merchandising Tax-free / duty-free sales procedures Multi-currency payment handling Stock control and inventory management Cross-cultural communication

Experience

Previous retail experience in luxury goods or travel retail (airport/duty-free) is preferred; demonstrated ability to meet sales targets and manage high-volume, international customer flows.

Education

High school diploma or equivalent; vocational training in retail, sales or luxury hospitality is an asset.

Workplace

The role is situated in Roissy-en-France, Île-de-France, France — conveniently close to Paris.

Culture

Chanel fosters a culture of refinement, craftsmanship and client-focused service. The workplace emphasizes mentorship, continuous learning and exacting standards of presentation and professionalism, with airport boutiques offering a dynamic environment serving global clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Sales Advisor», «Client Advisor — Fashion», «Airport Boutique Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Retail Sales Advisor

Roissy-en-France, France

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