Chanel Retail Operations Executive

Employment
Full-Time
Seniority
Manager
Posted
Jun 22, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks a Retail Operations Executive in Singapore to manage boutique operations, inventory, and staff performance in luxury retail.

Role & Responsibilities

  • Oversee daily store operations and ensure seamless execution of retail processes
  • Manage inventory control, stock levels, and merchandise organization
  • Supervise and mentor retail staff to deliver exceptional customer service
  • Monitor sales performance and implement strategies to achieve operational targets
  • Ensure compliance with Chanel's brand standards and visual merchandising guidelines
  • Coordinate with head office on logistics, supply chain, and operational directives

Qualifications

  • Proven experience in retail operations management, preferably within luxury goods
  • Strong organizational and multitasking capabilities
  • Excellent communication and team leadership skills
  • Proficiency in retail management systems and point-of-sale technology
  • Ability to work in a fast-paced, high-volume retail environment

Skills

Retail operations management Inventory management Staff supervision and training Point-of-sale systems Customer service excellence Problem-solving Attention to detail Data analysis

Experience

Minimum 5 years of experience in retail operations, preferably within the luxury fashion or premium goods sector. Prior experience managing boutique or flagship store operations is advantageous.

Education

Bachelor's degree in business, retail management, hospitality, or related field preferred.

Workplace

The role is situated in Singapore, Central, Singapore.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Manager», «Operations Supervisor», «Retail Management Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Retail Operations Executive

Singapore, Singapore

Continue to the application.