Chanel Retail Operations Associate

Employment
Internship
Seniority
Intern
Posted
Sep 7, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel internship: Retail Operations Associate, Paris. Support boutique network analysis and retail projects. 6-month stage, January 2027.

Role & Responsibilities

  • Conduct comprehensive business analysis and daily performance tracking of the French Fragrances & Beauty boutique network, including revenue evolution, stock management, and store traffic metrics
  • Maintain, optimize, and develop performance reporting systems for individual sales associates and clienteling KPIs, ensuring data accuracy and actionable insights
  • Manage operational logistics for boutique supplies including samples, institutional materials, and packaging through monthly allocation forecasting and ad-hoc inventory transfers
  • Orchestrate product launches by supporting forecast development, providing campaign and assortment guidance to boutiques, and managing related operational coordination
  • Coordinate retail committees, operational meetings, and seminars including organization, presentation delivery, and comprehensive documentation
  • Provide cross-functional operational support on transversal initiatives including uniform distribution tracking and audit compliance monitoring

Qualifications

  • Graduate of a commercial or university program (Bac+4/5 level)
  • Demonstrated retail or sales experience in a previous role
  • Strong command of French language
  • Advanced proficiency in Excel and PowerPoint
  • Excellent analytical and synthesis capabilities with numeracy aptitude
  • Demonstrated project management and organizational rigor

Skills

Excel PowerPoint Business analytics Data reporting Project coordination Inventory management Key performance indicator (KPI) tracking Retail operations Presentation design

Experience

Previous successful experience in retail, sales, or related operational role

Education

Graduate of a French business school or university (Bac+4 or Bac+5 level)

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Project Coordinator», «Operations & Development Support Specialist», «Retail Performance Analyst», «Boutique Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Retail Operations Associate

Paris, France

Continue to the application.