Chanel Retail Operations & Client Development Intern
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 11, 2026
About Chanel
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. The brand is celebrated for artisanal craftsmanship, exacting quality standards and a storied heritage; as an employer it emphasizes discretion, creative excellence and rigorous client service across its global boutiques.
Chanel — Paris: Retail Operations & Client Development Intern (Boutique Coordinator). Internship starting Aug 2026 in Paris boutique.
Role & Responsibilities
- Support daily boutique operations including opening/closing procedures, floor readiness and stock replenishment to ensure impeccable presentation.
- Assist the sales team with clienteling activities: manage appointment scheduling, welcome clients, and ensure continuity of service throughout the client journey.
- Maintain and update client records and activity in the CRM; prepare client lists and follow-up communications under the guidance of the Client Development team.
- Process transactions and support the point-of-sale workflow, liaising with back-office teams for invoicing and returns.
- Contribute to merchandising and visual standards, help implement in-store displays, and assist during product launches and client events.
- Prepare succinct reports and briefs for senior boutique managers and Client Development, and support ad hoc projects to grow local client engagement.
Qualifications
- Currently enrolled in a university-level programme in fashion, business, luxury management, marketing or a related discipline.
- Available to begin the internship in August 2026 and to comply with the internship duration required by the academic programme.
- Excellent interpersonal skills with a professional demeanour, cultural sensitivity and a client-first mindset.
- High degree of discretion and confidentiality when handling client information.
- Fluent written and spoken communication; strong organizational skills and meticulous attention to detail.
Skills
Experience
Previous customer-facing experience or prior internships in luxury retail or premium service environments is preferred; demonstrable exposure to boutique operations, merchandising or client relations is advantageous.
Education
Enrolment in a relevant undergraduate or postgraduate programme (fashion, business, marketing, luxury management) is required.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Chanel fosters a culture of craftsmanship, refinement and exacting standards where attention to detail and client discretion are paramount. The workplace combines heritage savoir-faire with a modern, international retail environment and a strong emphasis on team collaboration and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Intern», «Client Development Coordinator (Intern)», «Boutique Coordinator Intern», «Client Relations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.