Chanel Retail Operations & Client Development Intern
Chanel — Paris: Retail Operations & Client Development Intern (Boutique Coordinator). Internship starting Aug 2026 in Paris boutique.
Overview
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. The brand is celebrated for artisanal craftsmanship, exacting quality standards and a storied heritage; as an employer it emphasizes discretion, creative excellence and rigorous client service across its global boutiques.
Role & Responsibilities
- Support daily boutique operations including opening/closing procedures, floor readiness and stock replenishment to ensure impeccable presentation.
- Assist the sales team with clienteling activities: manage appointment scheduling, welcome clients, and ensure continuity of service throughout the client journey.
- Maintain and update client records and activity in the CRM; prepare client lists and follow-up communications under the guidance of the Client Development team.
- Process transactions and support the point-of-sale workflow, liaising with back-office teams for invoicing and returns.
- Contribute to merchandising and visual standards, help implement in-store displays, and assist during product launches and client events.
- Prepare succinct reports and briefs for senior boutique managers and Client Development, and support ad hoc projects to grow local client engagement.
Qualifications
- Currently enrolled in a university-level programme in fashion, business, luxury management, marketing or a related discipline.
- Available to begin the internship in August 2026 and to comply with the internship duration required by the academic programme.
- Excellent interpersonal skills with a professional demeanour, cultural sensitivity and a client-first mindset.
- High degree of discretion and confidentiality when handling client information.
- Fluent written and spoken communication; strong organizational skills and meticulous attention to detail.
Skills
Experience
Previous customer-facing experience or prior internships in luxury retail or premium service environments is preferred; demonstrable exposure to boutique operations, merchandising or client relations is advantageous.
Education
Enrolment in a relevant undergraduate or postgraduate programme (fashion, business, marketing, luxury management) is required.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.344 luxury roles are listed in Paris on Cerulean, 107 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.756 open positions — 119 listed in the past two days. Cerulean currently advertises 4.313 open roles in France, including 147 added in the last 48 hours.
Culture
Chanel fosters a culture of craftsmanship, refinement and exacting standards where attention to detail and client discretion are paramount. The workplace combines heritage savoir-faire with a modern, international retail environment and a strong emphasis on team collaboration and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.