Chanel Retail Operations & Aftersales Assistant

Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Chanel in Geneva as a Retail Operations & Aftersales Assistant, supporting Swiss markets in a luxury fashion environment.

Overview

Chanel is a prestigious luxury brand renowned for its timeless elegance and innovative designs in fashion, beauty, and accessories. As part of the global luxury conglomerate, Chanel offers a sophisticated work environment that values creativity and excellence.

Role & Responsibilities

  • Support retail operations and aftersales processes for Swiss markets.
  • Coordinate with retail teams to ensure seamless operations.
  • Assist in managing client aftersales services and inquiries.
  • Contribute to the development and implementation of operational strategies.
  • Maintain accurate records and reports related to retail operations.

Qualifications

  • Experience in retail operations or a similar role.
  • Strong organizational and communication skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in managing client services and aftersales processes.

Experience

Experience in retail operations or a similar role is required.

Workplace

The role is situated in Geneva, Geneva, Switzerland. There are currently 387 open positions in Geneva on Cerulean, with 4 added recently. Within Geneva, Cerulean currently features 475 open roles, including 7 recent additions. Across Switzerland, Cerulean lists 758 open roles — 18 of them newly added.

Culture

Chanel fosters a culture of luxury and sophistication, where employees are encouraged to express their creativity and innovation. The brand is committed to excellence and offers a dynamic and inspiring work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.