Chanel Retail Business Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 18, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Retail Business Coordinator at Chanel in Tokyo — support store operations and drive sales performance.
Role & Responsibilities
- Coordinate daily store operations and staff scheduling across assigned retail locations
- Monitor and analyze sales data, inventory levels, and operational metrics to identify improvement opportunities
- Serve as liaison between store management and corporate headquarters on business performance and compliance matters
- Prepare operational reports and dashboards to support data-driven decision-making
- Assist with special events, product launches, and promotional activities at retail locations
- Support recruitment, onboarding, and staff development initiatives for store teams
Qualifications
- Demonstrated experience in retail operations, business coordination, or related administrative roles
- Strong organizational and project management capabilities
- Proficiency in data analysis and business intelligence tools
- Excellent written and verbal communication skills in Japanese and English
- Ability to work collaboratively with cross-functional teams
- Detail-oriented with strong problem-solving abilities
Skills
Experience
3–5 years of professional experience in retail operations, business coordination, or a similar administrative function within a luxury or high-service environment.
Education
Bachelor's degree in Business Administration, Retail Management, Operations, or a related field. Equivalent professional experience may be considered.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Store Business Analyst», «Retail Sales Coordinator», «Business Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.