Chanel Retail Administrator

Closed The candidacy window for this position at Chanel has closed.

While this position is no longer receiving submissions as of April 19, 2026, we invite you to explore further opportunities at Chanel or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
Hong KongHong KongChina
Employment
Contract
Seniority
Junior
Posted
Mar 16, 2026

About Chanel

Chanel is an independent global luxury house known for haute couture, ready-to-wear, accessories and beauty. As an employer, Chanel emphasises craftsmanship, exacting standards and discreet client service, operating through a global network of boutiques and regional offices that support brand heritage, creativity and commercial excellence.

Chanel in Hong Kong seeks a Retail Administrator (12-month fixed-term) to support store operations, inventory and sales reporting.

Role & Responsibilities

  • Provide day-to-day administrative support to retail operations in Hong Kong, ensuring smooth execution of store processes and compliance with brand standards.
  • Prepare, consolidate and distribute daily/weekly sales and KPI reports; maintain accurate sales records and support analysis for regional management.
  • Manage inventory administration activities including stock movements, transfers, adjustments and reconciliation with POS and central systems.
  • Process and follow up on supplier invoices, purchase orders and expense claims liaising with Finance to ensure timely payments and accurate coding.
  • Coordinate HR and payroll administration for retail staff where required: maintain personnel files, process onboarding documentation and assist with scheduling.
  • Serve as liaison between boutiques and regional headquarters for operational enquiries, system issues and project rollouts.
  • Support planning and execution of retail events, private client appointments and merchandising rollouts by preparing logistics and documentation.
  • Maintain confidential commercial and client information with discretion and ensure orderly filing of retail documentation and contracts.

Qualifications

  • Secondary school diploma; tertiary qualification in Business Administration, Retail Management, Finance or equivalent preferred.
  • Minimum 2 years administrative experience in retail, ideally within the luxury sector.
  • Proven numerical accuracy and strong attention to detail; ability to reconcile figures and identify discrepancies.
  • Excellent organisational and time-management skills with the capacity to prioritise competing tasks in a fast-paced environment.
  • Professional discretion handling confidential sales and client information.
  • Fluency in English required; Cantonese and Mandarin advantageous.

Skills

Microsoft Excel Microsoft Outlook Microsoft Word Retail operations administration Inventory control and reconciliation Sales reporting and KPI consolidation Invoice processing and basic accounting liaison Stakeholder communication and coordination

Experience

At least 2 years of administrative or operations experience within retail; prior exposure to luxury retail environments and inventory/financial reconciliation is strongly preferred.

Education

Secondary school diploma required; tertiary qualification in Business Administration, Finance or Retail Management preferred.

Workplace

This position is based in Hong Kong, Hong Kong, China.

Culture

Chanel cultivates a culture of refinement, craftsmanship and elevated client service. Employees operate in a high-expectation, fast-moving retail environment where discretion, attention to detail and a commitment to excellence are valued and supported.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Administrator», «Store Administrative Coordinator», «Retail Support Coordinator», «Store Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.