Chanel Regional Makeup Artist

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Location
LondonEnglandUK
Employment
Full-Time
Seniority
Senior
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
May 4, 2026

About Chanel

Chanel is an iconic French luxury house renowned for haute couture, ready-to-wear, accessories and its prestige beauty and fragrance lines. The brand is recognised for uncompromising quality, creative excellence and immersive client experiences; as an employer it demands high standards of craftsmanship while offering structured training and opportunities to work across experiential retail and editorial platforms.

Chanel Regional Makeup Artist role in London at John Lewis Oxford Street. Full-time, permanent position leading makeup excellence and client experiences.

Role & Responsibilities

  • Build lasting client relationships through tailored, memorable experiences across in-store and digital channels
  • Deliver expert personalised makeup consultations that educate and captivate clients
  • Share product benefits, category knowledge, and application techniques with confidence to both clients and colleagues
  • Host masterclasses and in-store events to elevate the makeup category and drive engagement
  • Utilise clienteling and data capture tools to recruit new clients and expand client portfolio
  • Contribute to individual and counter sales targets whilst meeting KPIs
  • Mentor and coach team members on makeup artistry and customer service delivery
  • Support business growth through innovation and champion sustainability initiatives across all four House Sustainability Ambitions

Qualifications

  • Demonstrated expertise in makeup artistry with advanced technical knowledge
  • Proven experience in client-facing retail or beauty environments
  • Strong ability to build rapport and create meaningful client connections
  • Confidence and experience in delivering masterclasses and hosting events
  • Team-first collaborative mindset with demonstrated mentorship capability

Skills

Makeup application and artistry Client consultations and personalized service Clienteling and CRM tools Event and masterclass delivery Sales and KPI achievement Mentoring and team coaching Product knowledge and storytelling Digital client engagement

Experience

Demonstrated background in client-facing retail environments, particularly within luxury beauty or fragrance sectors. Prior experience providing makeup consultations, leading events, and building sustained client relationships required. Evidence of mentoring or leadership within a retail setting preferred.

Education

No specific qualification explicitly required; however, professional makeup artistry certification or equivalent training in beauty consultation techniques is highly advantageous.

Workplace

The role is situated in London, England, UK.

Benefits

Private Medical Insurance covering pre-existing conditions with family member additions; Online GP App with 24/7 appointments; Cycle Scheme participation; Pension and Life Assurance; Retail Discounts across multiple categories; Employee Assistance Programmes; Arts & Culture Ticket Discounts; Chanel Product Discounts and Employee-Only Sales; Service Awards Programme offering products, vouchers, and additional holidays at milestones.

Culture

Chanel fosters a culture of refinement, discretion and exacting standards where artistry and client service are paramount. The workplace emphasises continuous technical development, collaboration between creative and commercial teams, and pride in brand heritage and presentation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Makeup Specialist», «Beauty Brand Ambassador», «Senior Makeup Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.