Chanel Ready-to-Wear Fashion Advisor (Russian speaker)
Chanel in Barcelona seeks a Ready-to-Wear Fashion Advisor (Russian speaker) to deliver personalised luxury service and drive boutique sales.
Overview
Chanel is an iconic independent luxury house renowned for haute couture, ready-to-wear, leather goods and accessories. As an employer, the brand emphasizes artisanal craftsmanship, timeless design and exceptional client service across a global network of boutiques, offering rigorous training and opportunities to develop expertise in luxury retail.
Role & Responsibilities
- Deliver exemplary, personalised service to Russian‑speaking clientele, cultivating long‑term relationships and repeat business.
- Provide expert styling and product advice across the ready‑to‑wear assortment, tailoring recommendations to client needs and occasions.
- Achieve and exceed individual and boutique sales targets through proactive client acquisition, clienteling and follow‑up.
- Manage CRM records and communications to maintain an active, segmented client book and support targeted outreach.
- Execute visual merchandising standards and maintain boutique presentation to the brand’s exacting guidelines.
- Process sales transactions, returns and alterations accurately while safeguarding client confidentiality and high service standards.
- Collaborate with the store team on stock management, replenishment requests and appointment coordination for private viewings.
- Represent the brand at boutique events and trunk shows, assisting with invitation lists and VIP hosting when required.
Qualifications
- Fluency in Russian (spoken); strong interpersonal communication skills.
- Proven experience in luxury retail or ready‑to‑wear boutique sales, with demonstrable commercial results.
- Exceptional clienteling and relationship‑building capability, with a customer‑centric mindset.
- Professional presentation and deep product knowledge of fashion and tailoring.
- Flexibility to work boutique hours including weekends and evenings; legal authorization to work in Spain.
Skills
Experience
Minimum of 2 years’ experience in luxury retail or ready‑to‑wear boutique environments, with a proven track record of client acquisition, relationship management and sales achievement.
Education
High school diploma or equivalent; tertiary study in fashion, retail or business preferred.
Workplace
The role is situated in Barcelona, Catalonia, Spain. There are currently 82 open positions in Barcelona on Cerulean, with 3 added recently. Within Catalonia, Cerulean currently features 97 open roles, including 3 recent additions. Across Spain, Cerulean lists 261 open roles — 12 of them newly added.
Culture
Chanel cultivates a culture of craftsmanship, discretion and relentless attention to detail. The working environment prioritises client experience, professional development and collaboration between sales, styling and merchandising teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.