Chanel Ready-to-Wear Fashion Advisor
- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent, family-owned French maison renowned for its couture, ready-to-wear and accessories. The house maintains a global retail network and a culture that privileges artisanal craftsmanship, timeless design and an uncompromising approach to client service. As an employer, Chanel emphasises professional development, elevated retail standards and the preservation of its heritage aesthetic.
Chanel is hiring a Ready-to-Wear Fashion Advisor at Harrods in London. Deliver personalised luxury client service and drive sales for Chanel's ready-to-wear line.
Role & Responsibilities
- Deliver exemplary, personalised client service to Harrods clients, cultivating long-term relationships and repeat business.
- Achieve and exceed individual and store sales targets through proactive clientelling, appointments and follow-up.
- Provide authoritative product knowledge across ready-to-wear collections, fabrics and fit to advise clients accurately.
- Manage client appointments, VIP requests and private showings with discretion and professionalism.
- Maintain visual merchandising and boutique presentation to Chanel standards within the Harrods concessions.
- Process transactions, returns and repairs in accordance with brand procedures and ensure accurate record-keeping.
- Coordinate with store management and cross-functional teams (stock, logistics, client services) to optimise availability and client experience.
- Support trunk shows, in-store events and seasonal campaigns, contributing to local marketing initiatives.
Qualifications
- Proven ability to deliver high-touch service and build relationships with discerning, high-net-worth clients.
- Strong interpersonal and communication skills with a polished, diplomatic manner.
- Demonstrable sales acumen with the ability to close and upsell tactfully.
- Reliable discretion and professionalism when handling confidential client information.
- Flexibility to work retail hours, including evenings, weekends and peak sale periods.
Skills
Experience
Typically 2+ years of experience in luxury retail or premium ready-to-wear sales with a proven record of meeting targets and managing VIP clients.
Education
Secondary education required; further study in fashion, retail or business is advantageous.
Workplace
This position is based in London, England, UK.
Culture
Chanel cultivates a refined, craftsmanship-led workplace where attention to detail and impeccable client service are paramount. The retail environment blends heritage savoir-faire with a contemporary, performance-driven approach, offering opportunities for skill development within a globally recognised luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — Ready-to-Wear», «Luxury Sales Consultant — Women's Fashion», «Style Advisor — Ready-to-Wear», «Personal Shopping Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.