Chanel Product Manager

About Chanel

Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. The house combines heritage craftsmanship with contemporary creativity and maintains a global retail network and selective wholesale presence. As an employer, Chanel emphasizes product excellence, client service, and rigorous attention to brand standards.

Role & Responsibilities

• Coach and inspire the sales team to deliver an elevated client experience for all clients
• Foster a positive working environment that encourages diversity, mutual respect, teamwork, and feedback
• Provide initial and ongoing training on CHANEL savoir-faire, product details, and service delivery
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying teams
• Lead with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local businesses, and social and seasonal events
• Ensure boutique image and operational standards are upheld while maintaining in-store presence

Qualifications

• Minimum 5 years of related experience in retail, product management, or boutique operations
• Bachelor's degree preferred
• Ability to lift 15 lbs
• Foreign language skills preferred but not required
• Passion for the House of CHANEL, its heritage, product offerings, and commitment to social and cultural initiatives

Skills

Experience

Minimum 5 years of related experience in retail management, product management, luxury goods retail, or boutique leadership. Demonstrated success in coaching and developing diverse teams, driving category performance, and delivering exceptional client experiences in a retail environment.

Education

Bachelor's degree preferred. Alternatively, equivalent professional experience in luxury retail management or product leadership may substitute for formal education.

Workplace

Compensation

The base compensation for this position ranges from USD 87,500 to USD 130,000 per annum.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com membership); generous paid time off (vacation, holiday, sick, volunteer days); 401(k); robust healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, accidental death and dismemberment, short and long-term disability, Health Advocate, International Business Travel Accident and Medical insurance, commuter transit and parking benefits.

Culture

Chanel fosters a culture of meticulous craftsmanship, creative rigour and uncompromising quality. The workplace values client-centric service, collaboration across design and commercial teams, and professional development rooted in the maison’s exacting standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.