Chanel Product Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Coach and inspire the sales team to deliver an elevated client experience for all customers
• Foster a positive working environment that promotes feedback, diversity, mutual respect, and teamwork
• Provide initial and ongoing training and development for team members, including product knowledge and service delivery standards
• Drive all aspects of assigned product categories, including analysis, reporting, assortment planning, and coordination with the Home Office buying team
• Lead the team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
• Represent Chanel in the market through community involvement, partnerships with local high-profile businesses, and participation in social and seasonal events
• Ensure boutique image and operational standards are upheld while maintaining an in-store presence to develop and coach teams

Qualifications

• Minimum 5 years of related experience in luxury retail or product management
• Bachelor's degree preferred
• Ability to lift 15 lbs regularly
• Flexible schedule with availability for late nights, weekends, and some holidays
• Passion for Chanel's heritage, history, and product offerings
• Understanding of and passion for client experience
• Excellent communication skills
• Ability to thrive in a team environment and work collaboratively

Skills

Experience

Minimum 5 years of related experience in luxury retail, product management, or boutique operations.

Education

Bachelor's degree (preferred).

Workplace

Compensation

The base compensation for this position ranges from USD 92,400 to USD 120,000 per annum.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits including parental leave, fertility support, Milk Stork, and Care.com membership; generous paid time off policies including vacation, holiday, sick, and volunteer days; 401(k) and other incentives; robust healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.