Chanel Product Manager

About Chanel

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. The Maison combines artisanal savoir-faire with global retail and wholesale partnerships; roles frequently interface with prestige department stores such as Neiman Marcus to steward product, merchandising and client experience.

Role & Responsibilities

• Coach and inspire a diverse sales team to deliver an elevated client experience across all clientele
• Foster a positive working environment centered on feedback, diversity, mutual respect, and collaborative teamwork
• Provide comprehensive initial and ongoing training and development for team members, encompassing Chanel savoir faire, product details, and service excellence
• Drive all aspects of the assigned Handbags and Small Leather Goods product category, including analysis, reporting, assortment planning, and strategic partnership with Home Office buying teams
• Lead the team with agility and resilience by applying key performance indicators and lessons learned to enhance both team and business performance
• Represent Chanel in the market by developing the client base through community involvement, partnerships with local businesses, and orchestration of social and seasonal events
• Ensure boutique image and operational standards are maintained while building collaborative relationships with the Boutique Director
• Work closely with the Boutique Director to impart critical business knowledge and drive category-specific business results

Qualifications

• Minimum 5 years of relevant retail or luxury product management experience
• Demonstrated ability to lead and coach diverse teams
• Comprehensive understanding of and passion for client experience
• Excellent communication and interpersonal skills
• Proven track record of driving sales and business metrics
• Ability to think strategically while executing tactically
• Passion for Chanel's heritage, product offerings, and commitment to social and cultural initiatives

Skills

Experience

Minimum 5 years of related experience in retail operations, product management, or luxury goods sector. Candidates with experience managing handbags, leather goods, or similar premium product categories are particularly valued. Demonstrated success coaching and developing sales teams in a boutique or high-end retail environment is essential.

Education

Bachelor's degree preferred; relevant professional qualifications or certifications in retail management or business are advantageous but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 87,500 to USD 110,000 per annum.

Benefits

Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and Wellbeing fund; family and caregiving benefits including parental leave, fertility support, Milk Stork, and Care.com membership; generous paid time off including vacation, holiday, sick, and volunteer days; 401(k) and additional incentives; robust healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program; life insurance, accidental death and dismemberment coverage, short-term and long-term disability, Health Advocate, international business travel accident and medical insurance, and commuter transit and parking benefits.

Culture

Chanel combines rigorous artisanal traditions with exacting commercial discipline. The workplace prizes discretion, refined taste and cross-functional collaboration, expecting high standards of craftsmanship and client service from every team member.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.