Chanel Product Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Coach and inspire the sales team to deliver elevated client experiences and exceed business targets
• Manage all aspects of the assigned product category, including sales analysis, reporting, assortment planning, and partnership with the Home Office buying team
• Foster a positive working environment grounded in feedback, diversity, mutual respect, and collaborative teamwork
• Provide comprehensive initial and ongoing training on Chanel savoir faire, product details, and service delivery standards
• Lead the team with agility and resilience, applying key performance indicators and operational lessons to enhance performance
• Represent Chanel in the market through community involvement, partnerships with local businesses, and the execution of social and seasonal events
• Ensure boutique image and operational standards are maintained at all times

Qualifications

• Minimum 5 years of related retail or product management experience
• Bachelor's degree (preferred)
• Passion for the House of Chanel, its history, product offerings, and cultural commitments
• Understanding of and passion for client experience
• Excellent communication and interpersonal skills
• Ability to work collaboratively within a team environment
• Demonstrated people leadership and team development capability

Skills

Experience

Minimum 5 years of experience in retail management, product management, or a closely related role within luxury fashion or high-end retail, with demonstrated success in team leadership, category management, and client service excellence.

Education

Bachelor's degree (preferred).

Workplace

Compensation

The base compensation for this position ranges from USD 92,400 to USD 118,500 per annum.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com membership); generous paid time off (vacation, holiday, sick, volunteer days); 401(k) and incentives; robust healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, accidental death and dismemberment, short-term and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.