Chanel Point of Sale Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $28–31/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Point of Sale Specialist at Chanel's 57th Street Flagship Boutique in New York, NY. $28–$31/hour.
Role & Responsibilities
- Deliver a seamless client experience by accurately and efficiently processing sales transactions
- Interface with clients to explain store policies and transaction documentation as needed
- Support and encourage client engagement with digital tools
- Take full ownership of the cash wrap area, ensuring all packaging, materials, and supplies are fully stocked and organized
- Support the opening and closing of registers, assist in handling cash and deposits, and coordinate the POS closing workflow
- Oversee the check refund procedures and ensure compliance with company standards
- Process receipts, refunds, and credits to customers with accuracy and professionalism
- Bag, box, wrap, or gift wrap merchandise in accordance with Chanel standards
- Ensure accurate and complete client data capture during each transaction
- Support responsibilities related to the point of sale and client service, contributing to a welcoming and efficient environment
Qualifications
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to handle cash and confidential client information responsibly
- Experience with point-of-sale systems and digital client engagement tools preferred
- Commitment to upholding Chanel standards in all aspects of client interaction and merchandise handling
- Ability to thrive in a team environment and work both independently and collaboratively
- Understanding of, and passion for client experience
- Moving with pace and energy while maintaining high attention to detail
- Excellent communication skills, including the ability to interact with internal and external clients in a calm and professional manner
- Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of Chanel
- Multi-tasking within projects in a dynamic, fast-paced boutique environment
Skills
Experience
Minimum 1 year of related experience, including prior experience at point of sale in a service industry.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 31 per hour.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; Family and caregiving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership); Generous paid time off policies to include vacation, holiday, sick and volunteer days; 401K and other incentives; Robust healthcare offerings including medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program; Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier», «Point of Sale Associate», «Cash Wrap Specialist», «Retail Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.