Chanel Point of Sale Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $28–31/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Point of Sale Specialist in New York, NY. Full-time retail role managing transactions, cash operations, and client service. $28-$31/hour.
Role & Responsibilities
- Deliver seamless client experience by accurately and efficiently processing sales transactions through point-of-sale systems
- Take full ownership of the cash wrap area, ensuring all packaging materials and supplies are fully stocked and organized
- Support opening and closing of registers, handle cash and deposits, and coordinate POS closing workflow
- Process receipts, refunds, and credits to customers with accuracy and professionalism
- Bag, box, wrap, and gift wrap merchandise in accordance with Chanel standards
- Ensure accurate and complete client data capture during each transaction
- Interface with clients to explain store policies and transaction documentation as needed
- Support client engagement with digital tools and technologies
- Oversee check refund procedures and ensure compliance with company standards
- Assist other boutique members to maximize client-facing time and support all areas of the boutique as needed
Qualifications
- Minimum 1 year of related experience in point of sale operations within a service industry
- Ability to operate registers and demonstrate comfort with point-of-sale technology
- Strong attention to detail and exceptional organizational skills
- Excellent communication and interpersonal abilities
- Ability to handle cash and confidential client information responsibly
- Passion for the House of Chanel, its history, product offerings, and cultural commitments
- Ability to thrive in team environments and work both independently and collaboratively
- Excellent communication skills for interaction with internal and external clients in calm, professional manner
Skills
Experience
Minimum 1 year of related experience, including prior experience at point of sale in a service industry. Demonstrated ability to operate registers and familiarity with point-of-sale technology required. Prior boutique or luxury retail experience is preferred.
Education
High school diploma or equivalent preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 31 per hour.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com membership); generous paid time off policies including vacation, holiday, sick and volunteer days; 401(k) and other incentives; robust healthcare offerings including medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts, Health Savings Account and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Wrap Specialist», «POS Operations Associate», «Checkout Specialist», «Retail Transaction Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.