Chanel Store Manager, Perfumes & Beauty
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independently held global luxury House renowned for haute couture, ready‑to‑wear, accessories, fragrances and beauty. The brand is synonymous with meticulous craftsmanship, iconic design codes and an uncompromising dedication to service, operating an international retail network that includes flagship stores and duty‑free concessions.
Chanel Store Manager, Perfumes & Beauty role in Haikou, China. Lead luxury retail team in duty-free environment.
Role & Responsibilities
- Promote brand culture and vision while integrating them seamlessly into customer service delivery
- Lead a substantial team to achieve performance targets and support individual advisors in reaching their KPIs
- Partner with training teams to foster personal and professional development of store staff and cultivate talent for succession planning
- Ensure operational excellence by implementing headquarters guidelines and maximizing in-store efficiency
- Drive exceptional customer service delivery to enhance loyalty and brand representation at the counter
- Influence brand business strategy through insights on industry trends, products, and customer service excellence
- Lead team capability development in collaboration with retail training and development specialists
Qualifications
- Outstanding leadership and strategic thinking capabilities with ability to plan holistically and drive team results
- Demonstrated ability to enhance team execution, collaboration, and customer service delivery
- Proven track record of leading by example and building comprehensive team capabilities
- Strong curiosity, adaptability, and commitment to continuous learning with sustained enthusiasm
- Genuine passion for art and luxury goods with refined aesthetic sensibility and deep industry familiarity
Skills
Experience
Significant experience managing retail teams in luxury beauty or fragrance environments with demonstrated success in driving sales and customer satisfaction in high-end retail settings.
Education
Secondary education minimum; tertiary qualification in business, retail management, hospitality, or related field preferred.
Workplace
The role is situated in Haikou, Hainan, China.
Culture
Chanel cultivates an exacting but creative workplace where attention to craft and client service are paramount. The retail environment emphasizes mentorship, brand training and elevation of customer experiences, offering opportunities for international exposure within a heritage luxury House.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager, Fragrance & Cosmetics», «Retail Manager, Beauty & Perfume», «Beauty Counter Manager», «Fragrance & Beauty Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.