Chanel Fragrance & Beauty Counter Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 20, 2026
About Chanel
Chanel is an independent French maison renowned for haute couture, ready-to-wear, accessories, watches, fine jewelry, fragrances and beauty. The house combines strong creative leadership with exacting retail standards and a global boutique network that emphasises client service, product expertise and brand heritage.
Chanel seeks Fragrance & Beauty Counter Manager in Guangzhou, China. Lead luxury retail operations and deliver exceptional customer experiences.
Role & Responsibilities
- Champion brand culture and vision through authentic integration with customer service delivery
- Lead a large-scale team to achieve sales objectives while supporting individual advisors in attaining personal performance targets
- Collaborate with training teams to foster professional development and cultivate high-potential talent for future leadership roles
- Ensure operational compliance with headquarters standards and maximize in-store efficiency through process optimization
- Deliver exceptional, differentiated service experiences to enhance customer loyalty and drive repeat patronage
Qualifications
- Exceptional leadership capability and strategic acumen with proven ability to execute against organizational objectives
- Demonstrated capacity to enhance team execution and collaboration while guiding advisors toward superior customer service
- Exemplary personal conduct and alignment of actions with values; ability to build comprehensive team capabilities
- Strong intellectual curiosity, adaptability, and enthusiasm for continuous learning
- Genuine passion for the arts, luxury sector expertise, and refined aesthetic sensibility
Skills
Experience
Extensive experience in luxury retail management, preferably within the fragrance or beauty sector. Demonstrated track record of leading high-performing teams, driving sales growth, and implementing customer-centric strategies in multi-brand or specialized retail environments.
Education
Secondary education or equivalent; advanced education in business management, retail operations, or related field is advantageous.
Workplace
This position is based in Guangzhou, Guangdong, China.
Culture
Chanel’s retail culture emphasizes impeccable client service, rigorous brand standards and continuous professional development. Employees operate in a disciplined, creative environment where discretion, product expertise and attention to detail are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Department Manager», «Beauty Counter Supervisor», «Beauty Retail Manager», «Fragrance Department Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.