Chanel People Experience Partner
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 8, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks a People Experience Partner in Hong Kong to drive employee engagement and HR strategy within a luxury fashion environment.
Role & Responsibilities
- Partner with business leaders and managers to align HR strategy with organizational objectives
- Design and implement employee experience initiatives that enhance engagement, retention, and organizational culture
- Provide strategic guidance on talent management, performance development, and succession planning
- Support recruitment and onboarding processes to ensure seamless integration of new employees
- Monitor and respond to employee feedback through surveys, forums, and direct consultation
- Facilitate training, development programmes, and career pathway conversations
- Ensure compliance with labour regulations and best practices in Hong Kong
- Collaborate with cross-functional teams to drive organizational change and transformation initiatives
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related discipline
- Minimum 5–7 years of progressive HR or people operations experience, ideally in luxury retail or fashion
- Demonstrated experience as an HR Business Partner or similar strategic HR role
- Strong knowledge of Hong Kong employment law and labour practices
- Proficiency in HRIS systems and data analytics tools
- Excellent communication and stakeholder management skills across all organizational levels
Skills
Experience
5–7 years of progressive HR or people operations experience, ideally within the luxury, fashion, or retail sector. Prior experience as an HR Business Partner or in a similar strategic HR advisory role is essential. Demonstrated success in designing and executing employee engagement initiatives and culture transformation programmes.
Education
Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline. Additional HR certifications (e.g. CIPD, SHRM) are preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Human Resources Business Partner», «People Operations Specialist», «Employee Experience Manager», «HR Solutions Partner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.