Chanel People & Organisation Coordinator

About Chanel

Chanel is an independent French maison renowned for its couture heritage, impeccable craftsmanship and enduring influence on global luxury fashion. As a privately held luxury house, it combines deep respect for tradition with a rigorous focus on creativity, quality and client experience, offering a workplace that values discretion, high standards and cross‑disciplinary collaboration.

Role & Responsibilities

• Support end‑to‑end People & Organisation (P&O) activities including onboarding, offboarding, contract administration and employee lifecycle documentation.
• Coordinate recruitment logistics: liaise with hiring managers, schedule interviews, manage candidate communications and maintain applicant records.
• Maintain and update HR records and people data with exacting confidentiality, ensuring compliance with GDPR and local labour law.
• Produce regular people reports and HR metrics to inform workforce planning and business stakeholders.
• Act as operational liaison with payroll, benefits vendors and external advisors to ensure accurate and timely execution of people operations.
• Support learning & development and internal mobility initiatives by coordinating training schedules, enrolments and follow‑up.
• Assist with employee relations casework, escalation tracking and preparation of related documentation for managers and HR Business Partners.
• Contribute to P&O projects and change initiatives, preparing communications, meeting materials and project trackers as required.
• Organise internal events, staff communications and recognition activities that reinforce culture and employee engagement.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology or related discipline preferred.
• Professional demeanour, high discretion and proven ability to handle confidential information.
• Strong understanding of Spanish labour legislation and practical HR administration in Spain.
• Excellent organisational skills with the ability to manage competing priorities and stakeholders across functions.
• Proficient Microsoft Office skills (particularly Excel and PowerPoint); experience with HRIS platforms advantageous.
• Fluent Spanish; professional working proficiency in English highly desirable.

Skills

Experience

Typically 2–4 years in HR or people operations, preferably within retail, luxury fashion or a fast‑moving consumer environment; hands‑on experience with HR administration, payroll liaison and recruitment coordination.

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field; postgraduate HR qualification or CIPD equivalent is a plus.

Workplace

Culture

Chanel fosters a culture of craftsmanship, aesthetic excellence and meticulous attention to detail. The workplace combines the rigour of an established couture maison with collaborative, cross‑functional teamwork and a commitment to developing talent within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.