Chanel Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Operations Manager position in Toronto. Lead retail operations and team management in a luxury fashion environment.
Role & Responsibilities
- Oversee daily operational activities to ensure smooth business execution
- Manage inventory, supply chain coordination, and logistics within the facility
- Supervise and support team members to maintain high performance standards
- Monitor operational metrics and key performance indicators to drive continuous improvement
- Ensure compliance with company policies, health and safety regulations, and luxury retail standards
Qualifications
- Proven experience in operations management or retail operations within a luxury brand environment
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Experience with inventory management and operational systems
- Demonstrated leadership capability and team management experience
Skills
Experience
5-7 years of operations management experience, preferably within luxury retail or fashion sectors
Education
Bachelor's degree in Business Administration, Operations Management, or related field
Workplace
This position is based in Toronto, Ontario, Canada.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator», «Operations Supervisor», «Retail Operations Manager», «Store Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.