Chanel Boutique Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $87,500–120,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks an experienced Boutique Operations Manager for the Orlando location. Base salary $87,500–$120,000 annually.
Role & Responsibilities
- Own and oversee all operational functions within the boutique, including inventory control, shipping and receiving, alterations, facilities management, security, resource planning and staffing, compliance, and expense management
- Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency
- Lead and manage all operationally aligned staff, providing coaching and inspiration to deliver flawless execution
- Foster a positive working environment that encourages diversity, mutual respect, and teamwork
- Serve as the subject matter expert on all Standard Operating Procedures, systems, and tools for the entire boutique team
- Lead cross-functional projects and take initiative to drive business improvements
- Manage budgets and forecast expenditures for a multi-faceted boutique operation
- Maintain in-store presence to develop and coach teams, uphold boutique image and operational standards, and deliver elevated client service
Qualifications
- Minimum 5 years of related operational or retail management experience
- Ability to thrive in a team environment and work collaboratively with boutique leadership and support functions
- Deep understanding of and passion for client experience excellence
- Excellent communication skills
- Passion for the House of Chanel, its heritage, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within Chanel
- Ability to lift 15 lbs
- Flexibility to work late nights, weekends, and holidays as required for boutique management
Skills
Experience
Minimum 5 years of related operational or retail management experience in a luxury retail or hospitality environment preferred.
Education
Bachelor's degree preferred
Workplace
The role is situated in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 87,500 to USD 120,000 per annum.
Benefits
Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits including parental leave, fertility support, Milk Stork, and Care.com membership; generous paid time off policies including vacation, holiday, sick, and volunteer days; 401(k) and other incentives; robust healthcare offerings including medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care and Dependent Care), Health Savings Account, and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Supervisor», «Boutique Management Executive», «Retail Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.