Chanel Operations Assistant

Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. Operates a global network of boutiques and vertical teams that combine artisanal craftsmanship with commercial precision. As an employer, Chanel emphasizes brand heritage, meticulous standards and a culture of creative excellence within a structured, international retail environment.

Chanel Vancouver seeks an Operations Assistant to support store operations, inventory and logistics for the luxury boutique.

Role & Responsibilities

  • Support day-to-day retail operations for the Vancouver store including inventory control, stock replenishment and stockroom organisation.
  • Process and track shipments, returns and inter-store transfers; liaise with logistics partners and central distribution as required.
  • Maintain accurate inventory records and perform regular cycle counts; investigate and resolve discrepancies.
  • Prepare operational reports and KPI dashboards for management using sales and inventory data.
  • Coordinate with sales floor, visual merchandising and store management to ensure product availability and readiness for client demand and events.
  • Ensure compliance with company policies and retail procedures, including loss prevention and quality standards.
  • Contribute to process improvement initiatives to increase operational efficiency during peak periods and product launches.

Qualifications

  • Post‑secondary diploma or bachelor’s degree in Business Administration, Supply Chain, Logistics or related field preferred.
  • 1–3 years of experience in retail operations, inventory control, logistics or supply chain — experience in luxury retail is an advantage.
  • Strong numerical aptitude and attention to detail; proven ability to manage multiple operational tasks under tight timelines.
  • Excellent communication skills and the ability to collaborate across store, regional and central teams.
  • High level of discretion and professionalism appropriate to a luxury brand environment.

Skills

Microsoft Excel Microsoft Office (Word, Outlook) SAP Warehouse Management Systems (WMS) / ERP systems Inventory control and reporting

Experience

Typically requires 1–3 years of practical experience in retail operations, inventory management or logistics. Prior exposure to luxury fashion retail or high-value merchandise operations is desirable.

Education

Post-secondary diploma or bachelor’s degree in Business, Supply Chain, Logistics or a related discipline preferred.

Workplace

This position is based in Vancouver, British Columbia, Canada.

Culture

Chanel fosters a workplace defined by craftsmanship, discretion and refined service standards. The environment balances creative legacy with rigorous operational discipline, offering colleagues exposure to high-calibre retail practices and international brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator», «Retail Operations Coordinator», «Store Operations Assistant», «Logistics & Inventory Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Operations Assistant

Vancouver, Canada

Continue to the application.