Chanel Marketing Operations Specialist
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Aug 4, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Marketing Operations Specialist position in Tokyo. Support luxury brand campaigns and marketing initiatives across Asia-Pacific markets.
Role & Responsibilities
- Coordinate multi-channel marketing campaigns from conception through execution and analysis
- Manage marketing calendars, timelines, and deliverables in collaboration with creative and regional teams
- Analyze campaign performance metrics and prepare regular reporting to stakeholders
- Support budget tracking, vendor management, and resource allocation for marketing initiatives
- Maintain marketing databases and ensure data accuracy across customer relationship management platforms
Qualifications
- Demonstrated experience in marketing operations or campaign management
- Proficiency in marketing automation platforms and customer relationship management software
- Strong analytical and organizational capabilities with meticulous attention to detail
- Fluent communication in Japanese and English
Skills
Experience
2–4 years of experience in marketing operations, campaign coordination, or related functions within luxury retail, beauty, or consumer brands
Education
Bachelor's degree in Marketing, Business Administration, Communications, or a related discipline
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator - Marketing», «Marketing Operations Manager», «Marketing Support Specialist», «Campaign Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.