Chanel Marketing Operations Specialist
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Aug 4, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Japan Marketing Operations Specialist—Tokyo. Orchestrate fragrance and beauty campaigns across all channels; drive marketing excellence and cross-functional collaboration.
Role & Responsibilities
- Collaborate with cross-functional teams to build and coordinate 360° activation plans across all marketing touchpoints
- Support the development and enhancement of gifting moments, including wrapping materials management and point-of-sale orchestration
- Contribute to the definition and implementation of brand animation strategies, including key event moments (KEM) and event orchestration
- Ensure smooth coordination between internal stakeholders and Global Marketing Operations teams to support operational excellence
- Contribute to process improvement, ways of working optimization, and implementation of new operational tools
- Conduct quarterly analysis of market trends, competitor initiatives, and industry best practices
- Support campaign performance consolidation through KPI definition, performance tracking frameworks, and brand animation impact measurement
- Provide and consolidate insights to feed campaign strategies and support business recommendations to global stakeholders
- Act as a key interface between Japan Fragrance & Beauty Division and Global Marketing Operations
Qualifications
- Experience in marketing, project management, or orchestration-related roles, ideally within the luxury or beauty industry
- Strong ability to manage cross-functional projects and coordinate multiple stakeholders
- Analytical mindset with capability to translate data into actionable insights and strategies
- Strong organizational and coordination skills
- Outstanding communication ability in both local and international environments
Skills
Experience
Experience in marketing, project management, or orchestration-related roles, preferably in the luxury or beauty industry. Demonstrated success coordinating cross-functional teams and managing multiple simultaneous initiatives in a fast-paced environment.
Education
Bachelor's degree in marketing, business administration, communications, or a related field.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Campaign Operations Manager», «Marketing Orchestration Coordinator», «Brand Activation Specialist», «Marketing Project Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.