Chanel Marketing Operations Coordinator, Fragrances

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Support the Operational Marketing Manager in the daily management of fragrance lines across feminine and masculine collections
• Develop and refine customer experience strategies and sales force engagement initiatives for new fragrance introductions
• Author and produce point-of-sale support materials and sales enablement documentation
• Manage campaign operations including forecasting, allocation of sales materials and point-of-sale displays, and performance tracking
• Conduct weekly and monthly sell-out data analysis with competitive benchmarking and synthesize findings in comprehensive reports
• Execute ad hoc analyses of NPD panel data (DecisionKey) specific to the fragrances segment
• Monitor and allocate fragrance promotional resources across distribution channels
• Conduct competitive intelligence activities including new product tracking, field research, and mystery shopping initiatives
• Participate in the design and execution of marketing events including seminars, sales force presentations, and distributor meetings

Qualifications

• Master's degree or equivalent (BAC+4/5) in Marketing, Management, Business Administration, or related discipline from a university or business school
• First professional experience in operational marketing, preferably within luxury, beauty, or FMCG sectors
• Demonstrated analytical capability with proficiency in data interpretation and synthesis
• Exceptional organizational and attention-to-detail skills
• Strong creative abilities with proven capability to design impactful, aesthetically polished presentations
• Advanced proficiency with Microsoft Excel and PowerPoint

Skills

Experience

First professional experience in operational marketing or a related marketing discipline is preferred, though recent graduates with demonstrated analytical and organizational capabilities are encouraged to apply.

Education

Master's degree (Bac+4/5) or equivalent qualification in Marketing, Business Management, or related field from a recognized university or business school.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.