Chanel Marketing and Retail Coordinator

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Maintain, update, and disseminate key division information via trackers, calendars, event timelines, retail communication, and Teams Channels to stakeholders
• Support product launch execution by coordinating timelines, assets, training communications, visual merchandising requirements, and CRM needs across internal partners
• Assist with client activation and event preparation, including high-end business and year-end activations, with oversight of invitation lists, RSVP tracking, event briefs, gifting coordination, and post-event reporting
• Prepare first drafts of internal communications, launch packages, boutique reminders, meeting notes, and recap documents for senior review
• Compile recurring business and campaign information, including KPI performance, event results, product priorities, and boutique feedback
• Support meeting preparation by organizing agendas, consolidating inputs, capturing action items, and tracking follow-up with stakeholders
• Coordinate across CRM, retail, operations, finance, PR, media, visual merchandising, and boutique teams to advance priorities and surface delays or gaps
• Provide administrative and budget coordination support, including purchase order follow-up, invoice tracking, supplier coordination, sample logistics, and reconciliation support

Qualifications

• 1–3 years of experience in marketing, retail coordination, client development, events, luxury retail, product coordination, or related field
• Highly organized and detail-oriented with strong follow-through and ability to manage multiple concurrent timelines
• Strong written communication skills with ability to prepare clear, polished, and accurate internal materials
• Proficiency with Excel, PowerPoint, shared trackers, calendars, and reporting templates
• Collaborative, discreet, and service-minded with ability to work across multiple internal stakeholders in fast-paced environment
• Interest in luxury, watches, fine jewellery, client experience, retail, and brand storytelling considered an asset

Skills

Experience

1–3 years of experience in marketing, retail coordination, client development, events, luxury retail, product coordination, or a related field.

Workplace

Compensation

The base compensation for this position ranges from CAD 57,000 to CAD 62,000 per annum.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.