Chanel Manager, Fashion Engagement & Curriculum
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Chanel
Chanel is a privately held global maison renowned for its haute couture, ready-to-wear, accessories, fragrances and beauty lines. The brand is celebrated for uncompromising craftsmanship, creative leadership and a rigorous approach to heritage-led innovation. As an employer, Chanel offers a highly curated, brand-centric workplace that prizes discretion, excellence and cross-disciplinary collaboration across design, retail and marketing functions.
Chanel — Manager, Fashion Engagement & Curriculum in New York. Lead curriculum design and engagement programmes for the fashion division and retail teams.
Role & Responsibilities
- Design, implement and govern comprehensive curriculum and learning pathways that support Chanel’s fashion initiatives, client engagement and retail excellence across North America.
- Develop high-impact content and experiential programmes for internal audiences (retail teams, sales, product specialists) and selected external stakeholders, ensuring alignment with brand heritage and seasonal collections.
- Lead cross-functional projects with merchandising, creative, events and marketing to integrate educational elements into product launches, client events and boutique activations.
- Manage programme delivery end-to-end, including instructional design, selection and development of trainers, logistics for in-person and digital sessions, and adherence to budget and timelines.
- Define metrics, evaluate programme effectiveness, iterate on curriculum using qualitative and quantitative feedback, and produce stakeholder reports to demonstrate ROI.
- Coordinate with regional and global learning teams to ensure consistency of standards, translate global frameworks into locally relevant content, and scale best practices.
Qualifications
- Bachelor’s degree in Fashion, Education, Retail Management, or related field; advanced degree or professional credential in learning & development preferred.
- Proven track record (typical expectation: 5+ years) managing learning, curriculum or engagement programmes within luxury fashion, premium retail, or cultural institutions.
- Deep knowledge of fashion history, product categories and client service expectations in a luxury environment.
- Demonstrated experience leading cross-functional stakeholders and external partners (agencies, subject-matter experts, trainers).
- Strong analytical aptitude with experience defining KPIs and measuring programme impact.
Skills
Experience
Five or more years of progressive responsibility in learning & development, curriculum management or client engagement within luxury fashion, premium retail or cultural programming, including hands-on delivery of training and large-scale event or programme management.
Education
Bachelor’s degree required; Master’s or postgraduate credential in education, learning design, fashion management or a related discipline preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Chanel’s workplace culture emphasizes meticulous attention to craft, a refined aesthetic sensibility and a commitment to collective excellence. The environment is collaborative yet exacting, valuing discretion, professional polish and the continuous development of talent across creative and commercial functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Education Manager», «Manager, Fashion Learning & Development», «Learning & Engagement Manager — Fashion», «Training Manager, Fashion Programmes», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.