Chanel Manager, Creative Operations
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $87,500–108,000/year
- Department
- Creative, Design & Styling
- Posted
- Mar 23, 2026
About Chanel
Chanel is an independent, family-owned global leader in luxury fashion, beauty and accessories, renowned for its craftsmanship, creative direction and heritage. The brand maintains an international footprint with flagship boutiques, fashion shows and creative studios; its corporate culture balances meticulous attention to product and image with high standards of professionalism expected in the luxury sector.
Manager, Creative Operations at Chanel in New York. Lead campaign execution and drive operational excellence across luxury fashion initiatives.
Role & Responsibilities
- Lead the planning, execution, and optimization of select campaigns, serving as the central coordination point between creative, marketing, production and global teams
- Serve as a thought partner, challenging briefs and processes to ensure alignment with Chanel's artistic vision, global guidelines, and business objectives
- Lead project briefings, facilitate stakeholder alignment, and maintain clear communication throughout each project lifecycle
- Oversee multiple concurrent projects with complex requirements, ensuring timely delivery, budget adherence, and consistent quality standards
- Spearhead the development and deployment of in-store animation and Point-of-Sale campaigns, managing extended timelines and cross-team collaboration
- Support artistic direction for locally created event and digital initiatives
- Allocate resources and manage team workloads to maximize productivity and project outcomes
- Develop and present year-over-year campaign analysis and reports, using insights to anticipate future needs and inform strategic planning
- Partner with the Group Director on key Project Management Office (PMO) initiatives, implementing tools and processes to drive team performance
Qualifications
- Proven 4+ years of experience in creative operations, project management, or a related field, ideally within luxury, beauty, or agency environments
- Bachelor's degree in Marketing, Communications, Business, or a related field
- Strong leadership, communication, and relationship-building skills
- Strategic thinking with the ability to anticipate needs, consult with teams on problem-solving, and adapt to evolving priorities
- Exceptional organizational skills, attention to detail, and a proactive, solution-oriented approach
- Based in the New York/Tri-State Area; able to work onsite with a minimum of 3 days per week in the Midtown Manhattan office
Skills
Experience
Minimum of 4 years of professional experience in creative operations, project management, campaign coordination, or a closely related role, preferably within luxury goods, beauty, or creative agency settings.
Education
Bachelor's degree in Marketing, Communications, Business, or a related field required.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 87,500 to USD 108,000 per annum.
Benefits
Wellbeing resources including 2-week August office closure and a wellbeing fund; family and caregiving benefits (parental leave, fertility support, MilkStork, Care.com membership); generous paid time off (vacation, holiday, sick, volunteer days); 401(k) and other incentives; robust healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, accidental death & dismemberment, short and long-term disability, health advocate, international business travel accident & medical insurance, and commuter transit & parking benefits.
Culture
Chanel fosters a creative, detail-oriented environment where heritage and innovation coexist. Teams operate in a fast-paced, collaborative setting that demands high standards of taste, discretion and professional rigour while supporting individual development within an internationally minded organisation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Creative Operations Coordinator», «Campaign Operations Manager», «Creative Project Manager», «Production Operations Manager», «Creative Program Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.