Chanel Project Manager, Fashion Technology Strategy
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 31, 2026
About Chanel
Chanel is a globally recognized French luxury maison renowned for haute couture, ready-to-wear, accessories and cosmetics. Privately held and driven by a strong heritage of craftsmanship and design excellence, the brand operates global retail, digital and creative teams that balance timeless luxury with selective innovation.
Project Manager, Fashion Technology Strategy at Chanel in New York. Lead cross-functional technology initiatives supporting luxury client engagement and digital transformation.
Role & Responsibilities
- Support the vision and roadmap for technology initiatives that enhance client experience, ensuring alignment with key Fashion partners and the overall Fashion Technology Strategy
- Coordinate project workstreams across business and technology teams to ensure successful delivery of new capabilities such as next-generation clienteling tools and advisor-facing applications
- Drive end-to-end project planning, execution, and monitoring in close collaboration with Tech teams, aligning project milestones with business objectives
- Identify, assess, and manage project risks through a business lens, developing robust mitigation strategies with technology partners
- Partner with business and technical stakeholders to define project scope, business objectives, and success metrics
- Collaborate with key business stakeholders to understand needs and translate them into clear business requirements, process flows, and user stories
- Support solution design discussions with technology teams to ensure proposed solutions meet business objectives
- Act as a connector between Client Engagement, Fashion Marketing, Boutique Excellence, Digital, and Technology teams
- Facilitate project meetings, working sessions, and business requirements-gathering workshops
- Serve as a central point of communication to the business for project status, risks, and outcomes
- Maintain organized project documentation within Jira and Confluence
- Monitor project risks, address issues, and implement mitigation strategies to maintain alignment and safeguard business goals
- Leverage insights, industry trends, and emerging technologies to propose innovative solutions that enhance the client journey
Qualifications
- 5+ years of project management experience leading highly cross-functional projects in complex environments
- Proven experience leading business and technology projects, ideally within fashion, luxury, or a client-focused sector
- Strong relationship-building and stakeholder management skills
- Expertise in risk management and project delivery methodologies
- Project management certification preferred
- High level of proficiency with Microsoft 365
- Experience with Atlassian tools (Jira, Confluence) preferred
Skills
Experience
5+ years of project management experience leading highly cross-functional projects in complex environments, ideally within fashion, luxury, or a client-focused sector. Demonstrated ability to translate business priorities into structured project plans, manage stakeholder relationships across diverse teams, and deliver technology initiatives from concept through implementation.
Education
Project management certification preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing, 2-week August Office Closure, and a Wellbeing fund. Family and caregiving benefits inclusive of parental leave, fertility support, MilkStork, and Care.com Membership. Generous paid time off policies including vacation, holiday, sick, and volunteer days. 401(k) and other incentives. Robust healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program. Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
Culture
Chanel fosters a culture where creativity and exacting standards intersect with strategic rigor. Teams are client‑centric, collaborative and operate within a heritage-driven environment that prizes discretion, craftsmanship and continuous improvement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Technology Project Manager», «Digital Delivery Manager», «Client Engagement Technology Manager», «Business Technology Project Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.