Chanel Internship - Customer Service & Repair Assistant, Fashion Boutique
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 1, 2026
About Chanel
Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled career opportunities within a dynamic and sophisticated work environment. The brand is committed to fostering talent and encouraging professional growth.
Chanel internship: Customer Service & Repair Assistant at Paris fashion boutique. Six-month role starting July 2026.
Role & Responsibilities
- Assist the Customer Service & Repair Manager with daily operations and client interactions
- Receive clients at the boutique and provide premium service during article deposits and collections
- Transform client concerns into loyalty through relationship-building and attentive service recovery
- Advise clients on appropriate maintenance and care protocols for each article type
- Manage operational repair administration including computerized intake, workshop dispatch tracking, article inspection upon return, correspondence drafting, and client communications
- Participate in minor in-boutique repairs under supervision
Qualifications
- Student enrolled in higher education commerce or management programme
- First experience in retail (sales, inventory management, or similar) or administrative management
- Fluent English proficiency
- Proficiency with standard IT tools and office software
- Strong interpersonal and service orientation skills
Skills
Experience
First experience in retail (sales, inventory management) or administrative/operational management environments preferred.
Education
Student currently enrolled in a higher education programme in commerce, management, retail, or related discipline.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Benefits
Onboarding programme including Maison history and product training; exposure to multiple departments across the European region; membership in the Young Talents community; professional networking opportunities at company events.
Culture
Chanel is dedicated to maintaining a culture of creativity, respect, and excellence. The company values diversity and encourages an inclusive environment where employees can thrive and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Internship - Customer Support Assistant, Fashion Retail», «Internship - Boutique Service Assistant», «Internship - Maintenance & Repair Coordinator», «Internship - Fashion Retail Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.