Chanel Fashion Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Fashion Advisor at Chanel New Bond Street, London – luxury retail role fostering client relationships and brand excellence.
Role & Responsibilities
- Cultivate genuine relationships to foster trust and ensure enduring client loyalty whilst reflecting the essence of the Chanel brand
- Provide personalised guidance by showcasing an in-depth understanding of individual client preferences and lifestyles
- Navigate fashion trends and shape the luxury narrative through engaging, elegant storytelling with clients at all levels
- Maintain an organised approach to all assigned tasks, ensuring efficiency and meticulous attention to detail
- Foster a culture of collective brilliance and creativity within the boutique, championing the brand's legacy of excellence through inspiring colleagues to uphold the highest standards of luxury service
Qualifications
- Ability to build authentic, lasting relationships through empathy and personalised service
- Strong awareness of fashion trends and deep appreciation for Chanel's heritage and distinctive style
- Confident, elegant storytelling and exceptional interpersonal skills to engage clients meaningfully
- Collaborative attitude to foster a positive, high-performing boutique environment
- Demonstrated organisational skills, efficiency, and commitment to delivering excellence in every task
Skills
Experience
Retail or luxury customer service experience is advantageous; however, candidates demonstrating exceptional interpersonal skills, genuine passion for fashion, and a commitment to delivering elevated client experiences are encouraged to apply.
Education
Secondary education or equivalent; additional fashion or business qualifications are valued but not mandatory.
Workplace
This position is based in London, England, UK.
Benefits
Private Medical Insurance covering pre-existing medical conditions with ability to add family members; Online GP App with 24/7 appointments available within 24 hours; Cycle Scheme participation for a tax-exempt bike and/or accessories; Pension; Life Assurance; Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and numerous others; Employee Assistance Programmes and Other Support Lines; Arts & Culture Ticket Discounts across major London attractions; Chanel Product Discounts and Employee Only Sales; Service Awards Programme offering Chanel Products, Retail Vouchers and Additional Holidays across milestones.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Style Advisor», «Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.