Chanel Learning Intern

Location
Employment Internship
Seniority Intern
Posted ✦ Today

Chanel Madrid is hiring a Learning Intern (Beca) to support L&D initiatives, coordinate training and manage LMS activities for retail and corporate teams.

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories and beauty. As a privately held, family-owned brand with a global footprint, Chanel places a premium on craftsmanship, creativity and brand stewardship. The company offers opportunities to work across interdisciplinary teams within a culture that balances heritage with contemporary innovation.

Role & Responsibilities

  • Support the Learning & Development team in the coordination and delivery of training programmes across retail and corporate populations.
  • Organise logistics for instructor-led sessions and virtual classrooms, including scheduling, venue setup, participant communication and registration tracking.
  • Maintain and update the Learning Management System (LMS): upload content, enrol learners, monitor completions and produce basic participation reports.
  • Draft and adapt training materials and participant guides, ensuring alignment with brand standards and instructional objectives.
  • Assist with the development and rollout of e-learning modules, including basic asset preparation and QA of content.
  • Compile and analyse training metrics to support L&D reporting and continuous improvement initiatives.
  • Liaise with internal stakeholders (HR, retail operations, boutique managers, external vendors) to ensure smooth execution of programmes.
  • Provide administrative support for onboarding, classroom inventories and ad-hoc learning projects as required.

Qualifications

  • Currently enrolled in or recently completed a Bachelor’s or Master’s degree in Human Resources, Organizational Psychology, Business Administration, Education or a related discipline.
  • Strong organisational skills with meticulous attention to detail and the ability to manage concurrent tasks and deadlines.
  • Excellent written and verbal communication skills, with a professional demeanour when interacting with stakeholders.
  • Discretion and respect for confidentiality when handling employee information and HR materials.
  • Proactive, service-oriented attitude with the capacity to work both independently and collaboratively in cross-functional teams.

Skills

Microsoft Excel Microsoft PowerPoint Microsoft Word Learning Management Systems (LMS) — e.g., Cornerstone, Moodle Basic e-learning authoring awareness (e.g., Articulate Rise/Storyline) — desirable Data reporting and presentation of training KPIs

Experience

Prior internship or project experience in HR, learning & development, training coordination or a related administrative role is preferred but not mandatory. Demonstrable experience organising events, producing reports or supporting training activities will be advantageous.

Education

Enrolled in or recently graduated from a Bachelor’s or Master’s programme in HR, Organizational Psychology, Business, Education or a related field.

Workplace

This position is based in Madrid, Madrid, Spain. Cerulean lists 105 open roles in Madrid, including 6 posted recently. In Spain as a whole, Cerulean currently features 264 open positions, with 12 posted this week.

Culture

Chanel’s workplace culture is defined by a commitment to excellence, discretion and meticulous attention to detail. Teams combine traditional savoir-faire with contemporary ideas, offering structured mentorship and exposure to cross-disciplinary projects within a prestigious global brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.