Chanel Learning Assistant — Boutique Fashion (Alternance)
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French maison of luxury fashion, leather goods, and beauty renowned for its craftsmanship, creative vision, and iconography. The brand operates an international network of flagship boutiques and invests in employee development to maintain exacting standards of client experience and product knowledge.
Chanel — Paris: Alternance Learning Assistant for the boutique fashion team at Galeries Lafayette, start September 2024.
Role & Responsibilities
- Support the boutique learning agenda for the Chanel Fashion shop at Galeries Lafayette, including onboarding, product education, and sales technique programmes.
- Prepare and update training materials, presentations and e-learning content in partnership with the Learning & Development team.
- Coordinate scheduling and logistics for in-store training sessions, workshops and coaching visits.
- Administer and maintain training records within the Learning Management System and ensure compliance with required completion tracking.
- Assist trainers with delivery of practical coaching on the shop floor and participate in assessment and feedback processes.
- Produce routine reports and basic training metrics to monitor adoption and impact of learning initiatives.
- Liaise with boutique management, retail operations and HR to ensure alignment between training activities and commercial priorities.
- Provide operational support for product launches and boutique events with training-related responsibilities.
Qualifications
- Enrolment in a higher-education programme (Bachelor’s or Master’s level) in Human Resources, Learning & Development, Business, Marketing or a related discipline.
- Available to begin the alternance in September 2024 and commit to the contractual duration required by the programme.
- Strong organisational skills with attention to detail and the ability to manage competing priorities.
- Excellent interpersonal and verbal communication; professional presentation appropriate for a luxury boutique environment.
- Proactive, service-oriented attitude with a demonstrable interest in luxury retail and client experience.
- Discretion and respect for confidentiality when handling personnel and commercial information.
Skills
Experience
Previous experience or internships in retail, hospitality, customer-facing roles or HR/learning functions is an advantage but not mandatory; demonstrable interest in luxury retail and client service is valued.
Education
Currently enrolled in a Bachelor’s or Master’s programme in HR, Learning & Development, Business, Marketing, Communication or a related field.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Chanel’s workplace combines artisanal savoir‑faire with a rigorous commercial discipline; employees operate in an environment that prizes creativity, impeccable client service and continuous professional refinement. Teams are collaborative and focused on preserving the maison’s standards while supporting individual development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Learning Assistant», «Boutique Training Coordinator», «Training Assistant — Luxury Retail», «Store Learning Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.