Chanel Learning and Engagement Intern

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Assist in preparing training materials, including presentations, toolkits, and e-learning content.
• Support the organization and logistics of in-class and virtual training sessions.
• Track attendance, participation, and training-module completion to ensure learning objectives are met.
• Gather feedback and compile post-training reports to measure impact and identify areas for improvement.
• Collaborate on planning and organizing team engagement events, including workshops, team gatherings, and Coco Club experiences.
• Contribute ideas for interactive activities that foster team motivation and collaboration in boutiques.
• Maintain and design communication materials, including emails, newsletters, and invitations, for learning and engagement initiatives.
• Update learning trackers for internal teams and partner boutiques to monitor progress.
• Support reporting on key metrics, including Pulse Index, Inside WFJ completions, and sales team development KPIs.
• Assist in tracking individual learning paths and development milestones.
• Coordinate schedules, invitations, and follow-ups for training programs and engagement activities.
• Provide logistical support for regional travel, boutique visits, and events.
• Maintain an organized filing system for training documents and engagement plans.

Qualifications

• Passion for people development, luxury retail, creative team engagement, and an interest in learning and training.
• Strong organizational and multitasking abilities, with attention to detail and aesthetics.
• Excellent communication skills in English and Arabic.
• Proficiency in Microsoft Office and a creative mindset for designing engaging materials.
• Proactive, adaptable, and collaborative approach, with a desire to grow and contribute.
• Graduate degree in Business, Human Resources, Marketing, Luxury Management, or a related field.
• Previous experience or strong interest in training, HR, events, or luxury retail is highly desirable.
• Fluency in English and Arabic is mandatory.
• Based in Dubai and available for a full-time internship for six months.

Skills

Education

Graduate degree in Business, Human Resources, Marketing, Luxury Management, or a related field.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.