Chanel Key Account Manager
- Seniority
- Junior
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- May 26, 2026
About %s
Chanel is an independent, globally recognised French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As an employer, Chanel blends artisanal craftsmanship with commercial rigour and global retail excellence, offering roles that demand discretion, creativity and a commitment to the maison's exacting standards.
Chanel is hiring a Key Account Manager in Hamburg — manage strategic wholesale accounts and drive growth for Chanel in Germany.
Role & Responsibilities
- Own and grow a defined portfolio of strategic wholesale and retail accounts in the Hamburg region (or nationally as assigned), delivering sales, margin and distribution objectives.
- Develop and execute tailored commercial plans for each key account, including assortment, pricing, promotions and inventory cadence to maximise sell-through.
- Negotiate commercial terms and contractual agreements with buyers while ensuring alignment with Chanel brand and pricing policies.
- Act as primary liaison between accounts and cross-functional teams (marketing, supply chain, visual merchandising, product) to ensure flawless execution and on-time deliveries.
- Monitor account performance through sales analysis and KPIs; produce regular reporting and forecasts to inform decision-making.
- Drive business development by identifying expansion opportunities, new doors and partnership initiatives with strategic customers.
- Represent the brand at client meetings, industry events and trade shows, delivering professional presentations of assortment and brand propositions.
- Ensure brand integrity at point of sale through compliance with merchandising, presentation and training standards.
Qualifications
- Proven commercial acumen with experience in account management, wholesale or wholesale distribution—preferably within luxury fashion, accessories or beauty.
- Demonstrable negotiation skills and experience managing contractual terms with key retail partners.
- Strong analytical capability with experience in sales forecasting, KPI tracking and P&L awareness.
- Excellent interpersonal and stakeholder-management skills, able to build enduring relationships with senior buyers and internal teams.
- High level of personal organisation with the ability to manage multiple accounts and deadlines concurrently.
- Bachelor’s degree in business, marketing, or a related discipline, or equivalent professional experience.
Skills
Experience
1–3 years of direct experience in key account, wholesale or strategic account roles, ideally within the luxury fashion or cosmetics sector; experience managing departmental or national retail accounts preferred.
Education
Bachelor’s degree in business, marketing, retail management or equivalent professional experience.
Workplace
The successful candidate will be located in Hamburg, Hamburg, Germany.
Culture
Chanel fosters a culture of craftsmanship, refinement and commercial excellence. Teams operate with a high degree of professionalism, discretion and collaborative energy, balancing creative heritage with rigorous performance targets.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Account Executive», «Wholesale Account Manager», «Strategic Account Manager», «Client Partnerships Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.