Chanel Kansai Boutique Administration Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is an independent global luxury house renowned for haute couture, ready-to-wear, leather goods, fine jewelry, watches and beauty. The brand is recognised for its meticulous craftsmanship, client-centric retail experience and rigorous operational standards, offering a workplace that values discretion, excellence and heritage-driven creativity.
Chanel — Kansai Boutique Administration Manager in Osaka. Lead boutique administration and operations across the Kansai region for Chanel retail.
Role & Responsibilities
- Lead and coordinate all boutique administrative functions across the Kansai region, ensuring consistency with Chanel’s global retail standards and local regulations.
- Serve as principal liaison between regional boutiques and Paris HQ for administrative processes, reporting, policy implementation and escalations.
- Oversee HR-related administration: onboarding, payroll coordination, attendance and contract management in collaboration with People & Culture and payroll providers.
- Manage regional financial administration: monitor budgets, assist with expense approvals, reconcile store-level reports and support month‑end close activities.
- Implement and enforce SOPs for store operations, cash handling, loss prevention, and compliance audits; drive continuous improvement initiatives.
- Coordinate project administration for store openings, refurbishments and inventory relocations, including vendor management and timeline controls.
- Produce and analyse operational KPIs and regular management reports to identify performance gaps and recommend corrective actions.
- Train and coach store managers and administrative contacts on systems, processes and reporting expectations to ensure data accuracy and operational rigor.
Qualifications
- Demonstrated leadership in retail administration or operations; ability to manage multiple boutiques across a region.
- Strong organisational and analytical capabilities with meticulous attention to process, compliance and detail.
- Excellent stakeholder management and communication skills; able to influence at store and corporate levels.
- Proven capacity to coordinate cross-functional projects (store openings, renovations, system rollouts).
- Comfort with handling sensitive information and maintaining high standards of confidentiality and discretion.
Skills
Experience
Typically 5+ years in luxury retail operations or boutique administration, including at least 2–3 years in a managerial or regional coordination role; experience with multi-store networks and cross-functional project delivery is highly desirable.
Education
Bachelor’s degree in business, retail management, hospitality or a related discipline, or equivalent professional experience.
Workplace
This position is based in Osaka, Osaka, Japan.
Culture
Chanel cultivates a culture of exacting standards, discretion and craftsmanship. Teams operate in a client-focused, highly collaborative environment where attention to detail, professional refinement and a commitment to the brand’s heritage define everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Boutique Administration Manager», «Store Administration Manager», «Boutique Operations Manager», «Retail Operations Manager — Boutiques», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.