Chanel Junior Client Advisor
Chanel — Seoul: Junior Client Advisor (TFJS). Represent Chanel in Seoul, deliver high-touch client service and drive boutique sales.
Overview
Chanel is an independent French house renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. As an employer, Chanel emphasizes craftsmanship, timeless design and discretion, investing in intensive product training and long-term client relationships across its global boutiques.
Role & Responsibilities
- Deliver exemplary, personalised client service and uphold the Chanel brand experience at every touchpoint.
- Develop and maintain client relationships through proactive clienteling and CRM follow-up to drive repeat business and lifetime value.
- Achieve boutique sales targets and KPI objectives through consultative selling and cross-selling of product categories.
- Manage daily boutique operations including point-of-sale transactions, stock handling, visual merchandising and inventory accuracy.
- Maintain up-to-date product knowledge and present collections with impeccable standards of styling and presentation.
- Support in-store events, private appointments and after-sales services, ensuring confidentiality and a seamless client journey.
Qualifications
- Previous client-facing experience in luxury retail or hospitality, preferably within premium fashion, accessories or beauty.
- Strong interpersonal skills with an emphasis on discretion, professionalism and polished presentation.
- Demonstrable ability to build rapport with VIP and high-net-worth clients and to manage a personal client portfolio.
- Flexibility to work boutique hours, including evenings and weekends, and to participate in special events or trunk shows.
- Fluency in Korean is a reasonable expectation for this location; additional language skills are an asset.
Skills
Experience
Typically 1–3 years of progressive, client-facing experience in luxury retail or related hospitality roles; prior boutique sales experience is preferred.
Education
High school diploma or equivalent; tertiary qualification in fashion, retail, hospitality or a related field preferred.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea. 567 luxury roles are listed in Seoul on Cerulean, 9 posted in the last 48 hours. Cerulean currently advertises 693 open roles in South Korea, including 10 added in the last 48 hours.
Culture
Chanel cultivates a culture of craftsmanship, elegance and exacting standards. The workplace prioritises personalised client service, continuous training and respect for the brand's heritage while encouraging creativity within a discreet, collaborative environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.